SAP Support

Nest GCS provides cost-effective and personalized support and maintenance that can provide savings of up to 70%.

The never ending challenge faced by today’s demanding corporate’s  is the ongoing SAP management. Nest GCS has introduced Pay as you go model even for SAP Support instead of hiring full-time SAP resources, Nest GCS has its disposal a dedicated and talented team to provide support across all the SAP modules through a support team on a task-by-task basis? Nest GCS, SAP Enterprise Support Services gives you an experienced team of SAP professionals. Unlike other companies, the Nest Global Consulting Services management team boast of having cumulated experience of 16000 hrs. Our customers work with a dedicated team and a single point of contact for all of your SAP needs.

Our on-demand support services offer Level 1, 2 & 3 SAP support to customers across industries, covering the entire spectrum of Core SAP modules and has a mature support process with clearly defined SLAs for resolution of support request across, low priority tickets, critical issues, and emergency  requests. This gives customers a cutting edge for reducing the operating costs and address the daily operations work.

Nest GCS Support’s clients for SAP stand benefited from:

  • An Experienced and versatile SAP Support Staff
  • Dedicated, Assigned SAP Support Engineer
  • Immediate Response Time
  • Customization Support
  • Tax and Regulatory Compliance Updates
  • Proactive Service Management
  • Deep Understanding of Your Environment
  • Interactive Troubleshooting and Issue Resolution
  • 24 x 7 x 365 Around the Clock Coverage
  • A SAP Support Partner…Not a Vendor

Nest Global Consulting Services Support implements a proactive approach to working with each of its customers individually. Each customer has a dedicated relationship manager, whom the client can reach directly, takes the time to get to know your environment, and who will touch base with you on a regular basis, whether you have called us or not. Nest GCS has a vision of “client first” mentality. If something isn’t working for you, we make a change.

SAP Support & Managed Services

Get the support you need from our skilled staff who know the environment of your business and applications – from support and maintenance to system improvements. Spinnaker Support’s range of SAP managed services are delivered as stand-alone or in concert with ongoing software support. Our SAP experts will ensure that you have the ongoing support needed to manage, develop, and improve your SAP software applications.

1) Pay-as-you-use

On-demand flexible client-specific package covering both proactive and reactive support services

2) Reduced Spend

Saving time and money otherwise spent on training and retaining in-house resources

3) Predictable Costs and Assured Results

Packaged offerings at fixed rates with clearly defined SLAs, provides peace of mind and allows the internal IT staff to focus on business improvement

4) Life Time Care & SAP Partner

Development and retention of customer-specific knowledge pool resulting in risk mitigation and provides quicker and more effective resolutions

5) Comprehensive IT Service Provider

Assured capabilities for follow on enhancements, roll out and upgrade activities in a post go-live SAP environment; seamless transition from your current support provider.

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July 2017
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